The digital policy card replaces your physical card. You will find your policy number and our contact details on it. In addition, in the event of a claim, you can access the claim form directly and report your claim.

Yes, the digital policy card can be downloaded to multiple smartphones via the download link.

The link is valid for 30 days. After that, you will need to register again.

The digital policy card cannot be downloaded without specifying a telephone number.

The policy number can be found on the physical policy card as well as on the invoice.

The customer data must be entered again, and a newly generated download link will be sent to you.

Check the entries or try again later. For assistance with technical problems, please contact our service centre on +41 58 275 27 27.

Click on the three dots in the top right. The back of the card is displayed. Now click on the "Report claim" link.

Please check that your first and last names match the ones on the policy. Your first and last names appear on the physical policy card as well as on the invoice.

No, the validity of your insurance is automatically extended after receipt of payment.